Partners

Support

Live human support for partners is available business hours (Mon–Fri, 09:00–18:00 EET). For urgent issues outside hours, mark the message as Urgent and we'll page on-call.

Get in touch

Partner ops

partners@sortida.app · 1 business day

Partner FAQ

Payouts, fees, scanning, etc.

Contact form

Open a ticket from the dashboard.

Trust & safety

trust@sortida.app — incidents, fraud, urgent issues.

Status & runbook

Live system status: status.sortida.app. For an outage that affects ticketing on event night, also call the on-call number in your onboarding email.

Sortida · For legal inquiries, write to legal@sortida.app.